A global disruption affecting Microsoft services is delaying or preventing email delivery to mailboxes managed by Microsoft. Here is what this means for you and how you can manage your sends.
Send confirmations
If your business domain is managed by Microsoft and is currently affected by the disruption, and you need to confirm the sending of communications, consider creating a new user in your magnews account using an email address that is not linked to Microsoft services.
Campaigns targeting consumers
We recommend temporarily excluding the main domains managed by Microsoft from your campaign audiences: outlook.com, outlook.it, hotmail.com, hotmail.it, live.com, live.it, msn.com. You can send your communication to these contacts once Microsoft services have been restored.
Campaigns targeting businesses
Many businesses use Microsoft 365 with their own domain, so they cannot be identified by their email address. We recommend postponing your send, if possible, until the service has been restored.
13 November 2026, 16:20